Free Shipping to Canada and the US on orders over $75! Use the code FIBRELOVE at checkout.

Shipping Information


Free Shipping in Canada and the US on orders over $75! Use the code FIBRELOVE at checkout.

SHIPPING TIMES:

Once your order has been placed, it will be shipped out within:
- 5 business days for hand knits, as they are made to order
- 3 business days for naturally dyed yarn, kits, or natural dyes

I package and ship items through Canada Post's regular air mail service. Once mailed, your Westlake item should reach your door in:
- 2 to 9 business days (within Canada)
- 6 to 14 business days (within the USA)
- 6 to 21 business days (international)

This is the most economical shipping option, and so it unfortunately does not come with a tracking number or delivery guarantee. If your item hasn't arrived within the above timeline, please get in touch.

If you would like your package sent Express (with a tracking number and delivery guarantee), please get in touch and I would be happy to send you alternate shipping rates.

Please note that International and US parcels may be subject to customs fees at the border, depending on the country you're in, the value of the item and, well, luck (the process seems to be random). Unfortunately, this is out of my control, and I cannot be responsible for paying the fees. You can find out specific fees and duty free thresholds from your local postal service.
Feel free to get in touch about local pickup options!